Enquiry-to-booking operations
for service businesses.
Zenith handles fast responses, follow-up cadence, and booking coordination — so your pipeline moves without you chasing it.
Built for service businesses that run on bookings, follow-ups, and tight schedules.
- Speed-to-lead: reply fast so enquiries don't go cold.
- Follow-up cadence: work every quote/enquiry to a clear yes/no.
- Booking + cashflow: confirmations, reminders, and invoice nudges that reduce admin drag.
Works across tradies, cleaning, maintenance, pest, HVAC, and mobile services.
Check fit in 60 seconds
Tell us the basics — we'll get back to you within one business day.
How it works
Your enquiry-to-booking pipeline, handled end to end.
We log the enquiry
Forms, email, SMS — captured and logged immediately with job details.
We reply fast
First response sent using your templates and tone — before the lead goes cold.
We follow up
Multi-touch cadence on every quote and enquiry until a clear yes or no.
We book the job
Coordinate availability, confirm with the customer, lock in the booking.
We keep it tidy
Confirmations, reminders, and notes updated — so nothing falls through.
What we handle
The workflow modules that keep your pipeline moving and your admin clean.
Enquiry capture + fast response
Every form, email, and SMS enquiry logged with job details. First reply sent fast — before the lead moves on.
Quote & lead follow-up
Multi-touch follow-up cadence on every open quote and enquiry until you get a clear yes or no.
Booking coordination
We check your availability, confirm with the customer, and lock the job into your calendar.
Reminders + rescheduling
Appointment confirmations and reminders sent automatically. Reschedules handled without you chasing.
Pipeline tracking + summaries
Status updates on every lead. Weekly summary of what came in, what moved, and what needs attention.
What we do — and what we don't
Clarity on scope, so you know exactly what you're getting.
What we do
- Handle written enquiries (forms, email, SMS)
- Follow up every quote and enquiry to a clear outcome
- Coordinate bookings and confirm with customers
- Send appointment reminders and manage reschedules
- Keep your records tidy and your pipeline visible
What we don't
- Answer phone calls or act as a receptionist
- Quote or price jobs on your behalf
- Run marketing campaigns or generate leads
- Do on-site work or physical errands
- Send bulk/spam messages
Who it's for
Any service business that runs on bookings and follow-ups.
And other field-service and service businesses across Australia