Packages
Month-to-month. Choose the coverage level that matches your enquiry flow.
Prove the workflow before committing
14 days. Full access. See real results — then decide.
Limited to 2 new service businesses per week. No lock-in.
Choose the support level that matches your enquiry volume
After the free 14-day pilot, pick the package that keeps enquiries moving, follow-ups consistent, and bookings organised.
Most service businesses recover time first - then revenue follows.
Your pipeline stays covered while you're on the tools.
Up to 40 enquiries/month
from A$790/mo
Best for solo operators & small crews
- Every enquiry logged with job details
- Fast first response in your tone
- 2-touch follow-up on non-responders
- Booking confirmed with customer
- Weekly summary of what came in and moved
Month-to-month. Cancel anytime.
Every quote gets chased to a clear yes or no.
Up to 80 enquiries/month
from A$1,290/mo
Best for growing businesses with steady lead flow
- Everything in Starter
- Multi-touch follow-up until every lead resolves
- Same-day response priority on new enquiries
- Rescheduling and cancellation handling
- Pipeline tracked: status + next step visible
Month-to-month. Cancel anytime.
Your admin runs itself — you focus on delivering.
Up to 150 enquiries/month
from A$1,990/mo
Best for established businesses & multi-crew operations
- Everything in Growth
- Priority response + deeper follow-up cadence
- Job admin kept current: notes, status, customer comms
- Reminders + reschedules reduce no-shows
- Weekly report: booked, hot leads, stuck, next steps
Month-to-month. Cancel anytime.
For high-volume businesses that want a full operations partner.
from A$2,500+/mo
- Everything in Pro
- Business operations consulting
- System and workflow efficiency review
- Monthly performance analysis with recommendations
- Dedicated operations coordinator
- Custom SLAs and reporting
Scoped to your business. Month-to-month.
Need more capacity than your plan covers? No worries — we'll recommend the right fit as your business grows.
What's included (so nothing falls through the cracks)
- Log every enquiry with key details (job type, suburb, urgency, photos if provided)
- First response using your preferred wording
- Basic follow-up sequence for non-responders
- Coordinate booking times based on your availability
- Confirmation message sent to customer
- Weekly mini-summary
- Quote follow-up sequence (multiple touches across 7-14 days)
- Track status: New / Contacted / Quoted / Follow-up / Booked / Closed
- Same-day response priority for new enquiries
- Rescheduling and cancellation coordination
- Cleaner handover notes so you know exactly what's happening
- Deeper follow-ups + priority handling
- Ongoing admin support: updates, notes, customer comms
- Reschedules + reminders (reduce no-shows)
- Weekly performance summary: booked jobs, hot leads, stuck leads, recommended next steps
- Business operations consulting — we review how your business runs and find improvements
- System and workflow efficiency review — identify bottlenecks and streamline your processes
- Monthly performance analysis with actionable recommendations
- Dedicated operations coordinator who knows your business inside out
- Custom SLAs, reporting cadence, and channel coverage
No lock-in. Month-to-month. After your 14-day pilot, we'll recommend the best-fit package.
Common Questions
Any new inbound written contact — a web form submission, email, or SMS — that needs a response or follow-up. Follow-up messages on the same enquiry are included and don't count as separate enquiries.
We keep handling your enquiries — no disruption. If your volume is consistently growing beyond your plan, we'll recommend the right package for your business. Growing enquiry volume is a good problem to have.
Yes. Upgrade or downgrade anytime — changes take effect on your next billing cycle. No penalties.
We share a results summary of what we handled. If you want to keep going, we'll recommend the best-fit package based on your actual enquiry volume. If not, no hard feelings.
Still crunching the numbers?
Use the Zenith Impact Calculator to estimate lost revenue + admin hours you could recover.